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Frequently Asked Questions

All your questions answered.

  • Is the Life Process Program® available worldwide?

    Yes. One of the main reasons Dr. Peele decided to adapt his Life Process Program® for online use is so that it would be available worldwide. The program is managed entirely online, so you can work on it whether you are at home, at work or away travelling.

  • Is the Life Process Program® a 12-Step program like AA or NA?

    No, it is not. Though you may experience similarities between the processes, the Life Process Program® is fundamentally different from a 12-step program. First, we do not believe you are powerless. Just the opposite, in fact, we believe that you are the only person with the power to change your addictive behavior. Other differences include the fact that we do not require that you surrender to a higher power and that we do not require you to attend meetings for the rest of your life in order to maintain change.

  • Has the Life Process Program® ever been tested on alcoholics or addicts?

    Yes, it has. The Life Process Program® was utilized in residential treatment centers before Dr. Peele decided to adapt the program to be offered online. While being used in treatment centers the Life Process Program® consistently produced a success rate better than 65%.

  • When will I be able to start the program?

    You are able to start once you pay for the program. Since your email address serves as your username and you choose a password during the sign up process you are given full access to the program and your account once you make the purchase.

  • How do I arrange appointments when I’m in a different country than my coach?

    You will see your coach’s availability schedule will appear in your local time zone once that is set in your profile. Our coaches schedule their availability to cover multiple time zones and they are happy to work with individual client schedules to accommodate time differences. If you don’t see any time slots that work for you send your coach a message and they will work something out with you. Once you schedule an appointment you coach will send a message confirming the details of the appointment and asking for any additional information they may need to make it happen.

  • Do I have to be from the US to be in the program?

    Not at all. The Life Process Program is available worldwide. One of the main reasons Dr. Peele decided to adapt his Life Process Program for online use is so that it would be available worldwide.

  • What sort of techniques does the Life Process Program® use?

    The Life Process Program® is primarily considered an educational program in the bibliotherapy model. Bibliotherapy is a sort of guided self help and has been rated as one of the most effective methods for combating addictive behaviors.  The Life Process Program® also introduces the client to Cognitive Behavioral Therapy, Community Reinforcement And Family Therapy (CRAFT), and Social Network Therapy.

  • Why do we not believe in the theory of addiction being a disease?

    Despite a widespread conception in society that addiction is a disease, there are no conclusive studies proving this belief.  Treating addiction like a disease removes personal responsibility from the equation.  We strive to reinforce that you are in control of your life and can change your behavior.  For more information on this topic from Dr. Peele please click here.

  • Are the payments secure?

    All payments are securely processed over HTTPS and your card information never touches our servers. All payment processing is done by a third party credit card processors. We use Stripe and Paypal. You can read about their security practices here (Stripe) and here (Paypal).

  • Can I get a refund?

    Absolutely! Life Process Program upholds the highest standard of service for each of our addiction recovery tracks. If for any reason you are not completely satisfied, we offer a guaranteed 30 day refund, no questions asked. Requests for refund should be sent to

  • How do I view my reading material?

    All of the Life Process Program reading material is in PDF format.  It can be viewed on a computer, smartphone, tablet, and many e-readers.

  • How long does the it take to complete the program?

    The program is designed to be completed at approximately two modules per month, and there are eight modules in total, so that works out at around four months to complete the program. There is an option to upgrade to a fast-track access. And you can cancel at any stage simply by emailing us.

  • What happens after I finish the program?

    Access to the program is offered on a monthly subscription basis. By continuing to renew your subscription even after you have completed all 8 modules, you will have continued access to the peer-to-peer support group as well as having the option to purchase additional one-one coaching sessions with your trusted coach.

  • I am unable to access my account.

    Send an e-mail to and our technical support will sort out the problem.

  • Your pricing is in dollars, I live in another country, how do I pay in dollars?

    Our payment method offers conversion rates through its system.

  • How do I get started?

    Click on the “Sign up” link for your desired program and you will be guided through the process. Once you are signed up you can begin your journey to a better life.

  • What if I have a question that isn’t answered here?

    You may ask your Life Process Coach any questions you have or you may contact us at

  • Why should I choose an online program?

    Research and experience show that online support may be as effective as face-to-face assistance, as well as being more accessible and easier to maintain. An online program is ideal for people who desire anonymity, privacy, convenience, and easy access.  It is a great choice for people who have a busy schedule, who are limited in their ability to physically attend a traditional program, or who are simply more comfortable with online communication.  The Life Process Program® is not intended to replace traditional therapy and/or medical advice.  For more details please see our Terms and Conditions.

  • What do I need in order to participate in the Life Process Program®?

    Each participant needs a computer with internet access (high speed recommended). Reading material is provided in PDF format. Exercise worksheets are downloadable in Microsoft Word format (If you do not have access to Microsoft Office, we recommend for free software).

    The most important thing a participant needs is a willingness to honestly examine their life and a desire to change.

  • Do you accept insurance?

    We do not currently accept insurance payments, however our program cost is lower than most insurance co-payments.

If you think the Life Process Program is for you get started with us today.

About the Program